Affirmation Center
One Main Street
Hartford, CT 06106

Phone: (860) 727-8703
Fax: (860) 548-2045

Cole Center
2550 Main Steet
Hartford, CT 06120

Phone: (860) 548-0101
Fax: (860) 524-7781

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Health System Sees Success With E-Visits Via Patient Portal


HealthDay News
Updated: Jun 7th 2017

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WEDNESDAY, June 7, 2017 (HealthDay News) -- Patient portals can successfully offer access to physicians without office visits, according to a report published online May 30 by the American Medical Association.

Novant's new patient portal, MyNovant, has more than 720,000 users and allows patients to message their clinician, request prescription renewals, schedule appointments, and download their medical record. New patients can schedule appointments, and patients can also schedule time for an urgent-care visit. In addition, the e-visit feature has been launched, with 16,500 e-visits made so far.

Symptoms that qualify for an e-visit include sinus problems, red eye, diarrhea, cough, vaginal discharge, urinary issues, and back pain, as well as pediatric ringworm, pediatric swimmer's ear, and pediatric lice. Patients must answer all questions presented, and the information goes to the physician's nurse pool. If the nurse decides that the request is a good candidate for an e-visit, the information goes through to a physician. The patient receives a response within four hours of submitting their request. The fee for an e-visit is $30 for patients whose insurance companies won't cover it.

"Feedback on the e-visit has been positive, with 95 percent or more of patients rating other aspects of the e-visit as 'good' or 'very good,' including timeliness of response, likelihood of recommending, receiving the right information for the treatment, ease of initiating an e-visit, and needs being taken care of through the e-visit," according to the report.

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To quit smoking, call Connecticut QuitLine at 1-800-QUIT-NOW.

Children and Adult services are available now with no wait time.  Please contact HBH's Intake Department at 860-548-0101 x354.

 

Affirmation Center
One Main Street

Hartford, CT 06106
Phone: (860) 727-8703
Fax: (860) 548-2045
Mon & Tu: 8:30 - 7:00
Wed, Th, Fri, Sat: 8:30 - 4:30

Cole Center
2550 Main Street
Hartford, CT 06120
Phone: (860) 548-0101
Fax: (860) 524-7781
Mon, Tu, & Fri: 8:30 - 4:30
Wed & Thu: 8:30 - 7:00

Our offices are closed from 12:00 PM to 1:00 PM for lunch.

 

CRISIS HOTLINE:

Children (under 18),
please call 211.

Adults, please call our mobile
crisis unit at 860-297-0999

For an immediate crisis call 911.


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